Your information and privacy
Privacy Policy
RG Strategic is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone and email, via our website www.rgstrategic.com.au, from media and publications. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
RG Strategic will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us.
Russell is a fantastic Town Planning Consultant! We are very grateful for his expertise.
Bridget Thompson
In our side of the industry, Zest Design Studio relies on the expertise of the RG Strategic team led by Russell Green. Their Town planning and liquor licensing knowledge is second to none and can turn the impossible into reality. Great service and always on hand to help achieve the best result for his clients.
Zest Design Studio
Noosaville
I have found Russell Green of RG Strategic to be one of the most knowledgeable people around, especial with anything to do with local or state planning issues, his honest accurate advice, is simply refreshing and exactly what is required. Thanks, Russell for all your help in the past and especially with our most recent project, the desired outcome achieved with the least amount stress! Thanks for the great work. Iain and Laura
Ian Kippen
Noosa Paint and Panel - Noosa
To the crew at RG Strategic, we cannot thank you enough. We engaged RG Strategic to help us bring our dream project to life, the Noosa Sportfishing Lodge. They lodged council applications for our short term accommodation approval and Liquor license applications with OLGR. What we thought was going to be a battle, became a seamless process with positive results in a most timely manner. RG Strategic are like the Tug Boats in a sea of aircraft carriers....moving swiftly and decisively, turning on a dime, delivering results with no fuss.
Sonja Boric
Noosa Sportsfishing Lodge - Noosa North Shore